• Hieu Nguyen

    Business Owner, Glamour Lash Bar (Commercial Property Purchase)

  • David Romero

    Delivery Driver (Refinance and Business Start Up)

    got me a great rate to refinance my home loan, release some equity which has helped me start up my business. She is professional and very switched on when it comes to this sort of work. I will definitely use them again when the time comes to expand the business and I highly recommend to anyone. Thank you

  • Julia Ong

    Optometrist (New Investment Purchase)

    Can’t thank you enough … The Loan Lounge team for your efficient work. You made the whole process easy and always keep me updated. Extremely helpful in all ways. Highly recommended!

    Thank you once again!

  • Ethan Wiseman

    Airline Operations Manager, Qantas (First Home Buyer)

    his team did a great job throughout the entire loan process. The team were quick to respond to any questions and stepped us through the various options.

  • Joseph T

    Refinance

    My wife and I were looking to refinancing and approached Thy at The Loan Lounge. On our very first meeting we were very impressed with the professionalism and confidence Thy shown in assessing our current financial situation as she recommended several useful products for us to consider.

    After the initial consult we left with a feeling that we have found the right place for what we were looking for. Subsequent interactions further confirmed our decision to work with Thy, who never failed to keep us posted on any updates, and who has been very pro-active in getting the job done.

    Thy (and I believe this reflects the attitude of the entire team at The Loan Lounge towards their customers) has a very warm personality, is knowledgeable with the product range, and is enthusiastic and passionate in helping her customers. Thank you Thy and the team at The Loan Lounge in setting things up for us. We will definitely be back should we need to secure any future financing.

    My wife and I were looking to refinancing and approached Thy at The Loan Lounge. On our very first meeting we were very impressed with the professionalism and confidence Thy shown in assessing our current financial situation as she recommended several useful products for us to consider.

    After the initial consult we left with a feeling that we have found the right place for what we were looking for. Subsequent interactions further confirmed our decision to work with Thy, who never failed to keep us posted on any updates, and who has been very pro-active in getting the job done.

    Thy (and I believe this reflects the attitude of the entire team at The Loan Lounge towards their customers) has a very warm personality, is knowledgeable with the product range, and is enthusiastic and passionate in helping her customers. Thank you Thy and the team at The Loan Lounge in setting things up for us. We will definitely be back should we need to secure any future financing.

    We strongly recommend The Loan Lounge to anyone looking for any types of financing.

  • Kim N

    Home Loan

    The Loan Lounge was very professional and friendly to deal with. We dealt with Thy, whom is very friendly and passionate with her work.
    She is always on the ball with the loan application. We have got our loan approved so quickly thanks to her and the team.

    We were guided us all the way from beginning to the end. When we were unsure about certain issues, they were very responsive every time we have a question about our application.

    The Loan Lounge made us felt like we are actually a client rather than just a sales number to their business. They made suggestions along the way that would benefit our side rather trying to get us to borrow more money than what we can afford.

    I would recommend their service to anyone looking for a reliable, trustworthy broker for their finances.

  • John N

    Refinance

    Amazing experience. I wanted to refinance one of my property which Thy had done an amazing job. Always kept in touch and very genuine! Thy shows a lot of passion and gives professional options especially first home buyers experience!

    Thy always has been in contact and updating with me on the refinance progression! Thank you Thy and the team at The Loan Lounge in setting things up for me and delivering an amazing service. I will definitely be back on my next property.

    I would highly recommend friends and family to use her service as she did an amazing job!

  • John T

    Home Loan

    A big thank you to Thy and her team. I am a long time property investor and have used many brokers and banks to obtain loans in the past and hands down Thy is the very best. Thy is very knowledgeable and gets things done. She is very approachable and accessible and is always happy to answer any questions. If you need a loan whether you are a first home buyer or a property investor, I highly recommend the Loan Lounge. They really care and will take care of you.

  • Brian R

    Home Loan

    The Loan Lounge has been a pleasure to work with. After being introduced to Thy, she went above and beyond to go through our somewhat complex finance arrangements to suggest excellent options that now provide substantial savings as well as flexibility. Thy has an excellent team with her that work amazingly well together. Everyone I have had dealings with have been pleasantly professional, friendly and reliable. Communication has always been prompt, regular and when required, persistent in regard to obtaining timely responses from third parties. With the ethics, morals and attitude I have experienced, I am looking forward to a very long association with The Loan Lounge

  • David L

    Home Loan

    Very professional, knowledgeable and supportive. Thy and The Loan Lounge team, my wife and I cannot thank you enough for all the support throughout such a daunting time in our lives (buying our first home). Not knowing where to go we started with the major banks and online home loans. What a headache that was and the rates weren’t even that competitive so we decided to find a local financial service for support. After comparing reviews we decided to try The Loan Lounge and all we can say is that our experience was above and beyond our expectations. Thy was professional and down to earth, she explained all the technical jargon to my wife and I that was easy to understand, helped us with all the paperwork, gave us knowledge and confidence throughout the months of searching for a home, gave us options with competitive rates and made the settlement period go smoothly without any issues (settled 13th Jan). We highly recommend Thy and The Loan Lounge team! πŸ‘Β  I will be referring my brother to Thy and her team to buy his first home. Thanks again!! 😊

  • Michael & Shirley M

    Home Loan

    CANNOT RECOMMEND THIS TEAM ENOUGH! πŸ’― Thy went above and beyond. She worked tirelessly to get us into the home of our dreams, even when we were almost ready to give up. πŸ’₯πŸ”₯πŸ‘ŒπŸ½ Her communication was so on point, she gave so much of her time and was dedicated to finding us the right loan, best service. Can’t thank you enough.. from the McIntosh Famz! 😘 i love how they also support amazing charities 😍😍

  • Charmaine B

    Home Loan

    I can’t thank Thy enough for the amazing work that she did. Thy is an amazing person on a professional and personal level ,she is caring and friendly and easy to deal with, and very much on the ball, do yourself a favour and don’t go elsewhere, we now regard her as a friend, thank you Thy for making our dreams come true πŸ–€

  • Bao C N

    Home Loan

    THANK YOU Thy Ha!
    Thy is an exemplary broker! She works on understanding your situation, needs and goals to find the best option for you. She is very knowledgeable and informative and goes above and beyond when answering any queries explains it in a way where it is easy to understand. She is diligent in going through various options to make sure you get the best deal. I have recommended her to friends and family and they have the same experience